Refund policy

We stand behind our products!

We think you’re going to love your Boom products! However, if you aren’t completely satisfied with your purchase, you can return or exchange your item(s) within 60 days of purchase for a full refund (the shipping cost is not refundable). 

Been a bit longer? We’ve got you covered. You can return your Boom for store credit up to one year after your original purchase.

To report a damaged product, quality, or shipping issue, please contact our customer service team for assistance at info@boombycindyjoseph.com or by calling +1 (929) 266-2100.

We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you.

For more information, please refer to our Return Policy.